Exceeding Expectations
Posted by Steve Botham
April 7th, 2010 | No Comments »
The Work Foundation has just published some work called Exceeding Expectations: the principles of outstanding leadership. It looked at outstanding leaders. Three key themes emerged that we believe help organisations move from Good to Great and are worth ‘benchmarking’ yourself against.
- Reaction follows action: outstanding leaders understand their impact on others. They empower others to make a difference, they stretch people to unleash energy
- Performance comes through people: organisational outcomes e.g. productivity, quality, innovation and great customer care are all achieved by engaging others, enthusing them, growing them, building confidence, creating trust and passing on power
- Their impact comes through others: outstanding leaders are comfortable about acknowledging their own weaknesses, keen to empower others and have great self awareness
We like this ‘high impact leadership’ thinking! Very useful for 2010
