Posted by Steve Botham
November 25th, 2009 | 5 Comments »
“What’s going on?” “Can we make this work?” “What do you think?” Three normal questions. Do we get honest answers? Jim Collins in Good to Great talks about facing the brutal facts; history tells us of lots of situations where groups working together failed to face the brutal facts - whether it be Hitler in the Führer bunker or airlines where the crew did not challenge each other with fatal consequences. The ability to gather all the information needed; to encourage the introverts to share, the nervous to be bolder and the reluctant to take some risks is a key leadership skill. Given the long term impact of many of the decisions we are making at the moment, leaders need the ability to ensure people are engaging in conversation, thinking things through robustly and challenging “group think”.
It is worth reflecting - next time you ask “can we make this work?” how do you get your colleagues fully engaged? How might you challenge them to raise their game in the next round of decision making?