Posted by Steve Botham
December 21st, 2009 | 2 Comments »
Thomas Watson Snr turned IBM from a small scale mechanical data processing company to an industry giant. He was driven by a passion to discover new ways of doing things. He believed that success was based on enthusiasm - his sales people needed to discover what their customers’ problems were and discover the best possible solutions. Around the organisation a one word poster was prominent - IBM managers and staff were constantly reminded to “Think”. In the 30’s to 50’s he took the organisation on a remarkable journey that laid the foundations for computer driven data processing.
IBM had its eccentricities under Watson (let’s all join together in the company song whilst wearing our conventional blue suits) but no one can argue with the fact that this was a period of dynamic growth.
We need thinking organisations and people today. We need cultures that encourage proactivity, and seek out new ways of doing things. Most of all given all the changes around us we need high quality thinking time. When in future years we look back on the traumas and challenges of 2009/2010 I wonder will we regret that in the busy and demanding circumstances we faced we did not mobilise our organisations to give quality time and quality discussion to thinking? Perhaps we need some posters?